FAQ

Q1:  Is it all right to make customer's own brand name?

  A:  Yes it is.

Q2:  Are you a manufactuer or trading company?

  A:  Manufactuer.

Q3:  Can you do the design for us?

  A:  Yes we can.

Q4:  How can I get a sample to check your quality?

  A:  Yes ,can get by couirier.

Q5:  How long can I expect to get the sample?

  A:  7-10 days.

Q6:  Packaging & Shipping: 

  A:  Medical Microbiological Detection, biosafety protection, disinfection and sterilization, Sample Handling, Life Science, Ultrasonic Equipment. 

Q7:  What about the lead time for mass production?

  A:  About two weeks.

Q8:  What are your main products? 

  A:  Homogenizers 、Freeze Dryer、Dispersator、Water Bath 、Grinder ect.

Q9:  What is your terms of delivery?

  A:  FOB CIF ,C&F.

Q10:  What kind of files do you accept ? 

    A:  PACKING LIST ,INVOICE  ETC.

Q11:  What's the MOQ for your production?

    A:  One.

Q12:  What's your payment term?

    A:  TT.

Q13:  When can I get the price?

    A:  Within 24 hours.

Q14:  Where is your company? 

    A: No. 39, Xinchang Road, Haicang Dist., Xiamen, Fujian, China (Mainland)

Q15:  Where is your loading port?

    A:  XiaMen Port.

Q16:  How soon we can get email response from your team?

    A:  Within 24 hours.

Q17:  If we have some other product requirements that your page don't include, can you help to supply?

    A:  Of course, we can  find the product that satisfy you.

Q18:  Are you in stock?

    A:  YES.

Q19:  Does your product have warranty service? How long is the warranty period?

    A:  Two year warranty.

If you have any questions, Please do not hesitate to contact us.

We have 24 hours 7 days online E-mail:kevin@ollital.com